Agencies Need to Take Talent Lessons From Hollywood and the NFL

3 questions to help mimic them

When you read those dismal employee and client surveys that typify our industry, do you ever wonder if we're using a flawed management model? After all, the one we use now was designed in the early 1900s, when unskilled rural workers were enlisted for dreary, repetitive factory work. Why do we manage to a mind-numbing assembly line when we're hoping for chain reactions of inspiration? 

Jack Skeels is CEO of AgencyAgile.