By Ending Change Fees, U.S. Airlines Gain a New Marketing Tool
Why Delta, American and United all axed the pesky charges
Leisure travelers are pretty much the only market there is for airlines right now.
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The airline industry’s myriad fees have been a bone of contention with travelers for years, and the change fee—which charges fliers as much as $200 to take a different flight after purchasing a ticket—is one of the most hated.
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