Most brands understand the value of chatbots and similar forms of automated assistance, but they don't always know how to make the most of the emerging technology. He is the co-founder and executive chairman of machine-intelligence company Hypergiant and an Advisory Council member for The Planetary Society. Previously, he was the founder/CEO of Conversable acquired by LivePerson, founder/CEO of Chaotic Moon Studios acquired by Accenture and Team Chaos, acquired by Zynga.
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