Lynne Capozzi, CMO, Acquia

  • 3 Ways Cross-Channel Marketing Can Do Better in the Next Decade

    A truly loyal customer shops online, in-store and everywhere in between. Unfortunately, that loyalty isn’t often rewarded with good marketing.

    The Case for Open Marketing

    A standard marketing cloud today includes a content management system (CMS), a customer relationship manager (CRM), website personalization and much more.

    Consumers Only Give Brands One Chance to Get Data Privacy Right

    Establishing a strong foundation of consumer trust could mean the difference between preserving the customer relationship and saying goodbye forever.

    How to Rewrite the Playbook on Responsible Data Use and Win Consumer Trust

    A mutual agreement or “handshake” between brands and consumers provides certainty about which data can be used and how.

    Overcome the Personalization-Privacy Paradox

    Marketers find themselves in a paradox, stuck between delivering the levels of personalization consumers crave and finding ways to protect their privacy at the same time. Here are some ways to strike the right balance.