An undisclosed number of Android users who enabled the Protect Your Tweets setting on Twitter may not have been protected, after all.
In a post on its Help Center, the social network said Twitter for Android users who made certain changes to their account settings—such as changing the email addresses that were associated with their accounts—between Nov. 3, 2014, and this Jan. 14 may have been affected, making their protected tweets public.
People accessing Twitter via iOS or the web were not affected, and the bug was fixed Jan. 14.
Twitter informed users who were impacted and turned their Protect Your Tweets settings back on if they were disabled by the bug, and the company said it will update users if more information surfaces.
The social network also suggested that users who opted to toggle on Protect Your Tweets check their privacy settings to ensure that it is still enabled. And it said users with questions or concerns can contact data protection officer Damien Kieran via this online form.
Twitter wrote in its blog post, “We recognize and appreciate the trust you place in us, and we are committed to earning that trust every day. We’re very sorry this happened, and we’re conducting a full review to help prevent this from happening again.”