It took a little time, but Amazon has finally issued an official reply to the damning New York Times story on the company’s workplace culture.
The Times article described Amazon as a brutal place to work, but Amazon vp of worldwide corporate affairs Jay Carney (yes, the former White House press secretary), wrote that the Times account is unreliable.
Carney noted that Bo Olson, one of the Times’s quoted sources, left Amazon after attempting to defraud vendors. The Times didn’t state that in its account. Carney added that the Times “never asked [Amazon] to check or comment on any of the dozen or so negative anecdotes from named sources that form the narrative backbone of the story.”
“In any story, there are matters of opinion and there are issues of fact,” wrote Carney. “And context is critical. Journalism 101 instructs that facts should be checked and sources should be vetted. When there are two sides of a story, a reader deserves to know them both.”
Carney said Amazon presented the Times with their rebuttal, but the Times refused to issue a correction.