Delta Chooses to Ban In-Flight Voice Calls

According to the latest press release from Delta, the airline company has decided to ban in-flight calls, citing negative consumer feedback and common sense. The news came after the FCC loosened restrictions and allowed passengers to make calls during flight.

However, even the FCC’s Acting Chief, Roger Sherman, thought that listening to someone’s phone call would make flights disruptive and annoying.

Delta’s decision stems from a survey conducted in 2012, but since the FCC announcement, the public’s response  has been overwhelmingly negative. Delta will, however, allow for use of smart devices from gate to gate once the FCC lifts its ban:

Delta has moved quickly when technological and regulatory breakthroughs provide opportunities to make flying better for our customers. That is why we were the first to file our plan with the U.S. Federal Aviation Administration to allow customers to use portable electronic devices below 10,000 feet. Similarly, if the FCC lifts its ban on cellular use in flight, Delta will move quickly to enable customers to use text, email and other silent data transmission services gate to gate.

The ban includes all voice calls, so the use of Skype messenger is also prohibited. Read the original press release here.

Publish date: December 20, 2013 © 2020 Adweek, LLC. - All Rights Reserved and NOT FOR REPRINT