Facebook’s F8 Conference Now Has Its Own Messenger Chat Bot

The Messenger F8 Bot will go live on the morning of April 18

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Facebook debuted chat bots for Messenger at last year’s F8 developers conference, and F8 2017 will feature its own dedicated chat bot.

Manager of product support operations Jeff Gilmore introduced the Messenger F8 Bot in a blog post, saying that it will go live on the morning of April 18.

F8 2017 is set for April 18 and 19 at the McEnery Convention Center in San Jose, Calif.

Gilmore described the process behind developing the Messenger F8 Bot:

The goal we set for the Messenger F8 Bot was to build a useful experience for attendees, highlighting the many features on our platform. The F8 website and the F8 app (in iOS and Android) already share schedules, maps and videos, so we were looking to build a differentiated experience, focusing on the following features:

  • Leverage natural language processing to answer common questions about the conference.
  • Provide updates and notifications for upcoming Messenger sessions.
  • Make it easier for attendees to connect with each other at the conference.

Over the course of a few weeks, we leveraged the wit.ai bot engine to build a comprehensive list of questions that could be asked by attendees, refined the bot experience by creating additional variations and threw in a couple of “Easter eggs” for fun.

Of course, a bot built by Messenger wouldn’t be complete if it didn’t include something created at one of our hackathons—a flow that lets attendees connect. We also included a few “extras.” In addition to giving people relevant content after each Messenger session they attend, the bot will also offer ways to win cool swag, unlock early access to Messenger features and meet members of the Messenger leadership team.

Image on homepage courtesy of Shutterstock.

david.cohen@adweek.com David Cohen is editor of Adweek's Social Pro Daily.
Publish date: April 12, 2017 https://dev.adweek.com/digital/facebooks-f8-conference-now-has-its-own-messenger-chat-bot/ © 2020 Adweek, LLC. - All Rights Reserved and NOT FOR REPRINT