Infographic: Two-Thirds of Consumers Have Never Used an App to Send Money

Digital wallets are slow to be embraced

How apps are changing the way the world banks—and how they aren't. Getty Images
Headshot of Sammy Nickalls

While smartphones have revolutionized the way we do most everything, from buying groceries to doing laundry, fewer people use apps to handle their finances than one might think, according to new research from customer experience management provider Clarabridge.

This story first appeared in the Feb. 25, 2019, issue of Adweek magazine. Click here to subscribe.
@sammynickalls Sammy Nickalls is a freelance writer and the former departments editor at Adweek.