If you typically receive lots of similar questions from visitors to your Instagram business profile, you can set up quick replies that will allow you to answer them without typing your reply from scratch each time. Our guide will show you how to create a quick reply.
Note: These screenshots were captured in the Instagram application on iOS.
Step 1: On Your Instagram business profile, tap the three horizontal lines in the top-right corner of the screen.
Step 2: Tap “Settings.”
Step 3: Tap “Business.”
Step 4: Tap “Quick Replies.”
Step 5: Tap “New Quick Reply.” Note: You can also tap the “+” in the top-right corner of the screen.
Step 6: Type the shortcut and full message for your quick reply. The shortcut is the text you will type when responding to a message. After you type the shortcut, the full message will appear in its place.
Step 7: Tap “Save” in the top-right corner of the screen. Note: You can repeat Steps 5-7 to create multiple Quick Replies to suit your needs.