WolframAlpha Makes Things Right: Reduces iPhone App by $48, Refunds Customers & Restores Mobile Website

I’ve been on record stating my admiration of WolframAlpha’s amazing web-based decision engine service. And, I was happy to learn that the site was somewhat mobile friendly and usable on mobile devices like the iPhone. Then, things got a bit weird. WolframAlpha released an iPhone app that essentially brought their web service inside of an app, charged $49.99 for it, and turned off the ability to use the website from an iPhone or iPod touch. It looks like I wasn’t the only one annoyed. ReadWriteWeb reported:

Wolfram Alpha Admits Mistake: Mobile Site is Back; iPhone App Down from $50 to $1.99

I checked m.wolframalpha.com from an iPod touch to see if it worked on it. As you can see from the screenshot above, it sure does.

The app apparently did not do too well. There are only 129 ratings for all versions of the app. WolframAlpha did more than restore mobile web usage and lower the app price from $49.99 to $1.99 though. According to RWW, they are refunding purchasers of the $49.99 version of the app $48.

They might have made some boneheaded decisions last year. But, lets applaud them for making the right changes and doing right by customers of their $49.99 1.0 release.

As I said earlier, I’m a fan of their decisin engine but wasn’t willing to part with $49.99 for the iPhone app. $1.99 is another story. I just clicked the buy button for my own copy. I’ll let you know if it installs and works on the iPad this weekend.



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