Mzinga Releases New Customer Experience Solution

Company: Mzinga, a provider of social intelligence solutions, services and analytics

Product/Service: Customer Experience Solution, a tool designed to supplement traditional customer education, customer engagement and peer support

What it Does: Accelerates customer growth and optimization though a combination of Mzinga’s OmniSocial platform, strategic services, scorecard analysis and community moderation to develop a vibrant online destination including new client acquisition, customer engagement and peer support.

Target Marketing covers all direct response media, including direct mail, e-mail, telemarketing, space advertising, the Web and direct response TV, and gives readers insight into such subjects as using databases and lists effectively, acquiring new customers, upselling and cross-selling existing customers, fulfillment strategies and more. The publication was acquired by Adweek in September 2020.
Publish date: April 28, 2011 © 2020 Adweek, LLC. - All Rights Reserved and NOT FOR REPRINT