This is a Profile

Retail


Teaser image for an article by Lisa Lacy

How the Election Could Blow Up Holiday Retail Projections

Ecommerce

Consumers are less likely to spend when they feel uncertain about the future.

Nike and Adobe Challenge College Students to Reimagine the Customer Journey

Customer Experience

The two are teaming up for the software company’s annual analytics competition.

Infographic: Retailers Beware, You’re in for a … Scary Drop in Halloween Foot Traffic

Data Points

Costume and candy shops won’t see as much patronage this holiday due to the pandemic.

How Walmart Plans to Become a Force for Good

Customer Experience

The retail giant put in place a number of initiatives this year to improve its record on the environment and diversity.

Retail Holiday Season Dilemma: Virtual or In-Store Santa?

Adapting to Crisis

In-store Santas are a real gamble for retailers in 2020.

Teaser image for an article by Diana Pearl

The Pandemic Has Proven That Luxury Isn’t About Products—It’s About Connection

Fashion

Being inaccessible is no longer an option for these companies that once prided themselves on exclusivity.

Teaser image for an article by Nicole Ortiz

Infographic: As Consumers Vacate Cities, They Still Crave Familiar Retail Experiences

Data Points

People are seeking out certain goods and services to make the transition seamless.

Teaser image for an article by Richard Collings

The Layaway Is Back for Macy’s in New Deal With Fintech Firm Klarna

Digital Transformation

A continuing digital evolution in search of younger shoppers.

Teaser image for an article by Paul Hiebert

Private Labels Make Noise, Creating Market Share Opportunity for Store Brands

CPG

With a shortage in household names, new retail opportunities abound.

Teaser image for an article by Lisa Lacy

Walmart Is Offering Home Covid-19 Testing Kits by Drone

Adapting to Crisis

Walmart is beginning trial deliveries of Covid-19 collection kits in Nevada and New York.

Teaser image for an article by Paul Hiebert

Former Labor and Delivery Nurse Emily Meyer Went From Kindness to Kind Snacks

CPG

Knowing how to deal with data and humanity applies to brand marketing, too.

Teaser image for an article by Lisa Lacy

Pet Products Are Looking a Lot More Like Their Human Counterparts

CPG

Owners are focusing more on their animals’ health and well-being.

Teaser image for an article by Lisa Lacy

Walmart Wants Zero Emissions by 2040—Without Carbon Offsets

Climate Change

The retailer has a new plan to become ‘regenerative’ and protect 50 million acres of land.

Teaser image for an article by Lisa Lacy

Halloween Will Go On—but Trick-or-Treaters May Have to Buy Their Own Candy

Adapting to Crisis

Participation and spend will drop slightly, but consumers will find a way to modify the holiday.

Teaser image for an article by Richard Collings

Ghost Kitchens Have Their Moment Amid the Pandemic

Food & Beverage

The once fledgling industry is booming as restauranteurs chase off-premise dining to salvage sales and expand their businesses.

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