Sam’s Club Will Offer Curbside Pickup—With a Catch

The membership warehouse joins major retailers offering the service

a woman opening the trunk of a car
Sam's Club members will soon have another contact-free pickup option. - Credit by Sam's Club
Headshot of Lisa Lacy

As sister brand Walmart continues to tout curbside pickup at 3,100 of its 4,700 U.S. locations, membership warehouse Sam’s Club said it is now rolling out its own version at its nearly 600 U.S. locations by the end of June.

The pickup service enables customers to order online to receive contact-free delivery to their cars.

But there’s a catch.

Sam’s Club is only offering it as a free perk to its Plus-level members, who pay an additional $55 a year for incentives like 2% cash back on qualifying purchases, as well as free shipping and early shopping hours at select stores.

Shoppers with standard $45-a-year Club memberships will be able to use the service “for a limited time” with limited time slots.

Sam’s Club previously piloted the service at 16 stores. The retailer said it is speeding up rollout following a growing desire among members for the convenience option.

“As we continue to innovate to make the shopping experience better and faster for our members, we’re proud to be able to quickly implement and offer curbside pickup across the country, particularly during a time when they are searching for alternative ways to shop,” Sam’s Club COO Lance de la Rosa said in a statement.

Rival warehouse store Costco has certainly seen an uptick in demand since the coronavirus pandemic started. So, too, has Walmart, which reported ecommerce sales were up 74% in Q1.


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@lisalacy lisa.lacy@adweek.com Lisa Lacy is a senior writer at Adweek, where she focuses on retail and the growing reach of Amazon.
Publish date: June 11, 2020 https://dev.adweek.com/retail/sams-club-curbside-pickup-catch/ © 2020 Adweek, LLC. - All Rights Reserved and NOT FOR REPRINT